Can I schedule an online visit and receive an e-Prescription on holidays or during nighttime hours?
Absolutely yes. Some doctors also conduct e-Visits on weekends, holidays, and at night. It really depends on the doctor's working hours, but it is possible to obtain an e-Prescription on weekends, holidays, and at night.
Will I always receive an e-Prescription during an online consultation?
Online consultations are a safe and, above all, the fastest way to get a prescription online. However, it should be remembered that in each case, it is the doctor who, after conducting a medical interview, decides whether issuing a prescription is justified.
What information is needed to issue an online prescription?
The online prescription will contain information such as: first and last name, address, and information about additional patient rights. In addition, it includes the information of the person issuing the prescription, the clinic or medical office, information about the medication - name, dosage, and dosing instructions. The date of issuing the prescription and the date of redemption.
How long do I have to wait for the issued online prescription?
If the doctor decides, after the medical consultation, that it is justified to issue a prescription for a specific medication, the e-Prescription will be issued during or immediately after the online consultation and should reach the patient within a few minutes (via SMS or email).
Can an e-Prescription be issued for a family member?
In Poland, since 2021, in most cases, patients receive e-Prescriptions, which are an alternative to paper prescriptions. Thanks to the development of telemedicine, it is fully legal to obtain an e-Prescription through online consultations. During an electronic visit, the doctor conducts a medical interview with the patient, just as in a stationary office. Based on the interview, the doctor determines whether issuing a prescription is justified. However, it should be remembered that buying prescriptions online from third parties is illegal.
Are online prescriptions issued legally?
In Poland, since 2021, in most cases, patients receive e-Prescriptions, which are an alternative to paper prescriptions. Thanks to the development of telemedicine, it is fully legal to obtain an e-Prescription through online consultations. During an electronic visit, the doctor conducts a medical interview with the patient, just as in a stationary office. Based on the interview, the doctor determines whether issuing a prescription is justified. You should know that purchasing prescriptions online from third parties is illegal and can result in criminal liability.
Do I have to redeem the prescribed e-Prescription in person?
No, the patient does not have to redeem the prescription in person. It can be done by any other person. They only need to know the 4-digit code of the online prescription and the patient's PESEL number. Alternatively, the patient can show the pharmacist a .pdf file with the barcode.
Does the family doctor have access to information about the patient's prescriptions?
A primary care physician (POZ) can check which medications have been prescribed to the patient on the e-Prescription and whether they have been redeemed. All of this is done to verify whether the patient is taking the medications they should be taking to improve their health.
Will anything happen if the patient does not redeem the prescribed e-Prescription?
The lack of redemption of the e-Prescription does not have any consequences for the patient. However, it should be remembered that if the patient decides not to redeem the medication by the expiration date of the e-Prescription, it cannot be extended. In this situation, they will need to see the doctor again and request a new e-Prescription.
Is the patient obliged to redeem all medications from the e-Prescription at once?
No, there is no need to redeem the entire e-Prescription during one visit to the pharmacy. The patient can return to the pharmacy after a few days or weeks to purchase the remaining items. This is a significant convenience for patients, as they are not limited to one pharmacy, and they can go to another for the remaining medications.
An exception is when the patient has only redeemed one package of a particular medication - in that case, they must return to the same pharmacy for additional packages of that medication.
When can a doctor refuse to issue an e-Prescription?
Each time, the doctor conducts a telemedical consultation and a medical interview with the patient and decides whether to issue a prescription. The doctor may not issue a prescription if they conclude that there are no indications for prescribing the medication or if there are contraindications.
Can a patient receive an online prescription without health insurance?
An online prescription can be obtained without health insurance as well. However, in such a case, there is no reimbursement, and the prescription is 100% payable.
Can I receive an online prescription for psychotropic medications?
Yes. However, it should be known that each time the doctor is obligated to conduct an examination in the form of an in-person visit or a teleconsultation. In addition, before prescribing drugs with narcotic or psychotropic effects, the doctor is obligated to check the history of treatment and previously prescribed medications. Therefore, it may be necessary to provide the doctor with the history of your prescriptions through the Internet Patient Account (IKP), myIKP phone app, or the code you receive via SMS during the visit.
Can a doctor prescribe an e-Prescription during a home visit?
Yes, during a home visit to a patient, the doctor has the option to issue both an electronic prescription (if they have the necessary equipment) and a paper prescription.
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