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An online prescription is an electronic version of a regular paper prescription issued by a doctor during an in-person visit to a stationary office or during an online consultation on a telemedical platform. Instead of a paper version, you receive a 4-digit code, which you provide at the pharmacy along with your PESEL number. Dosage and recommendations are available on the Patient's Internet Account. The Patient Portal also allows access to previous prescriptions, enabling the doctor to review them and extend them without providing medical documentation from the clinic. The doctor decides on the justification for issuing an e-Prescription during the medical consultation. A medical consultation does not necessarily result in a prescription for medication. The doctor has the right to refuse to issue a prescription if they deem it unnecessary or if it may pose a threat to the patient's health or life.
Convenience
without leaving home and traveling to the doctor
Safety
you cannot lose the e-Prescription
Speed
you can obtain the e-Prescription in as little as 15 minutes
Clarity
there is no risk of misreading the e-Prescription
Since the beginning of 2020, all doctors issue electronic prescriptions - the traditional form of paper prescriptions is currently issued only in a few exceptional situations. The 4-digit code can be used at any pharmacy. You can obtain an e-Prescription through any form of contact with the doctor - through an in-person visit to the office, a phone call, or a video consultation available on our platform.
The regulations regarding the validity of an online prescription are the same as for a traditional prescription. In most cases, an online prescription can be valid for 7, 30, 120, or 365 days. If your prescription expires, you lose the opportunity to redeem it. In that case, a new consultation with the doctor is necessary.
Online consultation allows for prescribing medications of any kind, even for psychiatric treatment - of course, after taking a complete medical history. However, it is not possible to obtain a prescription for desired medications "preventively"; there must always be a clear justification for it.
Prescription
Prescription with a warning
Compounded medications
It should be noted that a doctor does not have the right to prescribe a medication that has not been authorized for sale in Poland.
It is also impossible to redeem a prescription issued abroad for a product not available in Poland.
Consultation at haloDoctor
If you have the results of laboratory tests, there is the possibility of a consultation with a doctor during an e-Visit. If necessary, the doctor will prescribe an e-Prescription.
Absolutely yes. Some doctors also conduct e-Visits on weekends, holidays, and at night. It really depends on the doctor's working hours, but it is possible to obtain an e-Prescription on weekends, holidays, and at night.
Online consultations are a safe and, above all, the fastest way to get a prescription online. However, it should be remembered that in each case, it is the doctor who, after conducting a medical interview, decides whether issuing a prescription is justified.
The online prescription will contain information such as: first and last name, address, and information about additional patient rights. In addition, it includes the information of the person issuing the prescription, the clinic or medical office, information about the medication - name, dosage, and dosing instructions. The date of issuing the prescription and the date of redemption.
If the doctor decides, after the medical consultation, that it is justified to issue a prescription for a specific medication, the e-Prescription will be issued during or immediately after the online consultation and should reach the patient within a few minutes (via SMS or email).
In Poland, since 2021, in most cases, patients receive e-Prescriptions, which are an alternative to paper prescriptions. Thanks to the development of telemedicine, it is fully legal to obtain an e-Prescription through online consultations. During an electronic visit, the doctor conducts a medical interview with the patient, just as in a stationary office. Based on the interview, the doctor determines whether issuing a prescription is justified. However, it should be remembered that buying prescriptions online from third parties is illegal.
In Poland, since 2021, in most cases, patients receive e-Prescriptions, which are an alternative to paper prescriptions. Thanks to the development of telemedicine, it is fully legal to obtain an e-Prescription through online consultations. During an electronic visit, the doctor conducts a medical interview with the patient, just as in a stationary office. Based on the interview, the doctor determines whether issuing a prescription is justified. You should know that purchasing prescriptions online from third parties is illegal and can result in criminal liability.
No, the patient does not have to redeem the prescription in person. It can be done by any other person. They only need to know the 4-digit code of the online prescription and the patient's PESEL number. Alternatively, the patient can show the pharmacist a .pdf file with the barcode.
A primary care physician (POZ) can check which medications have been prescribed to the patient on the e-Prescription and whether they have been redeemed. All of this is done to verify whether the patient is taking the medications they should be taking to improve their health.
The lack of redemption of the e-Prescription does not have any consequences for the patient. However, it should be remembered that if the patient decides not to redeem the medication by the expiration date of the e-Prescription, it cannot be extended. In this situation, they will need to see the doctor again and request a new e-Prescription.
No, there is no need to redeem the entire e-Prescription during one visit to the pharmacy. The patient can return to the pharmacy after a few days or weeks to purchase the remaining items. This is a significant convenience for patients, as they are not limited to one pharmacy, and they can go to another for the remaining medications.
An exception is when the patient has only redeemed one package of a particular medication - in that case, they must return to the same pharmacy for additional packages of that medication.
Each time, the doctor conducts a telemedical consultation and a medical interview with the patient and decides whether to issue a prescription. The doctor may not issue a prescription if they conclude that there are no indications for prescribing the medication or if there are contraindications.
An online prescription can be obtained without health insurance as well. However, in such a case, there is no reimbursement, and the prescription is 100% payable.
Yes. However, it should be known that each time the doctor is obligated to conduct an examination in the form of an in-person visit or a teleconsultation. In addition, before prescribing drugs with narcotic or psychotropic effects, the doctor is obligated to check the history of treatment and previously prescribed medications. Therefore, it may be necessary to provide the doctor with the history of your prescriptions through the Internet Patient Account (IKP), myIKP phone app, or the code you receive via SMS during the visit.
Yes, during a home visit to a patient, the doctor has the option to issue both an electronic prescription (if they have the necessary equipment) and a paper prescription.
In a situation where the doctor decides on the justification for issuing a prescription during a visit - right after issuing the e-Prescription, the doctor can orally provide the patient with the 4-digit e-Prescription code even during the e-Visit. The specialist can also send it via:
Absolutely yes. On the haloDoctor platform, you can fill out a medical form or schedule an e-Visit to a gynecologist. After conducting a medical interview and analyzing the patient's medical history, the specialist will determine whether there are grounds for issuing an e-Prescription for the morning-after pill.
No, by scheduling an e-Visit with the chosen specialist, in addition to comprehensive assistance, you can receive: e-Prescription, e-Medical Certificate, and e-Referral, depending on the doctor's individual decision after analyzing the health problem.
This is not possible. The pharmacist is authorized to dispense medication to the patient from the date the prescription is valid. This is the date indicated on the prescription as the "dispense from" date.
The prices for such consultations start at 59 PLN. In haloDoctor, it is the doctors/medical facilities that decide on the cost of the service and its scope, so prices may vary between different specialists.
For medical consultations conducted through haloDoctor, payments are made in the form of online prepayment - through PayU.
Medications can be partially redeemed - there is no need to request a refund, and you will not lose reimbursement. You can redeem your online prescription at different pharmacies, simply where it is cheaper, or if you are traveling - wherever you are currently located.
Medications can be partially redeemed - there is no need to request a refund, and you will not lose reimbursement. You can redeem your online prescription at different pharmacies, simply where it is cheaper, or if you are traveling - wherever you are currently located.
It is important to know that if there are multiple packages of one medication on the online prescription, the patient is obligated to redeem all packages at the same pharmacy.
The patient can check the e-Prescription in the Internet Patient Account. The prescriptions are visible there immediately after issuance. In the IKP, you can also find prescriptions issued in paper form (since January 2019) and prescriptions redeemed under the National Health Fund (NFZ) since 2008.
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